Our Policy

D&S Limo Policies and Procedures

We accept: VISA, MASTERCARD, AMERICAN EXPRESS & Discover, VENMO & Cash as payment form
Payment is due day of the service.
Reservations cancelled or changed with at least 24 hours before time of pick-up.
Luxury Sedan and SUV hourly charters require 50% payment upon confirmation of service. There is a 50% cancellation penalty if cancelled after booking, and non-refundable if cancelled less than 12 hours of pick-up date.
D&S Limo is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date

All airport pick-ups will occur curbside unless a meet and greet pick-up is prearranged.
Drivers will connect with passengers via the passengers' provided mobile/cellular phone number requesting ternimal and door number after luggage claim.
International SFO pick-ups MUST be completed at the limo zone
Meet and greet service is an additional $50 plus $10 parking fee
Drivers will hold a name sign and wait at baggage claim during meet and greet service
Vehicles cannot be loaded beyond seatbelt seating capacity.
Airport transfers must be completed with-in 2 hours of scheduled flight arrival. Airport transfers not completed with-in 2 hours of scheduled arrival time will be charged an additional $80/hour starting at 2 hours passed scheduled arrival time.

Per California law, alcohol is allowed to be consumed in our cars by passengers who are 21 or older.
Drivers may ask customers to show proof of age for any passenger consuming alcohol in our vehicles.
Under age consumption of alcohol will result in the driver returning to the original pick-up location and terminating service with-out refund

The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by any members of their party.
Smoking is not allow in any of our vehicles.
Sanitation fee is $250.00 minimum.